At LEZZIVO, we strive to deliver your orders safely and promptly across India.
Order Processing
Orders are usually processed within 1-2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales events, or high-order volumes, processing may take slightly longer.
Delivery Timeline
Metro Cities: 2-5 business days
Other Cities & Towns: 3-7 business days
Remote Locations: 5-10 business days
Actual delivery times may vary depending on courier availability, weather conditions, and local circumstances.
Shipping Charges
Free Shipping on orders above ₹499.
Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available). You can use the tracking information to monitor your shipment status.
Delivery Address
Please ensure that the shipping address, mobile number, and PIN code provided during checkout are accurate.
LEZZIVO shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Damaged or Tampered Packages
If you receive a package that appears damaged, tampered with, or opened:
- Do not accept the package if possible.
- Take photographs of the package.
- Contact our customer support within 24 hours of delivery. contact@lezzivo.com
Claims reported after this period may not be eligible for replacement or investigation.
Delivery Delays
While we make every effort to deliver within the estimated timeframe, delays may occur due to:
- Natural disasters
- Extreme weather conditions
- Transport disruptions
- Government restrictions
- Courier partner issues
LEZZIVO shall not be liable for delays caused by circumstances beyond our reasonable control.
Contact Us
For any shipping-related queries, please contact:
LEZZIVO Customer Support
Email: support@lezzivo.com
Website: https://lezzivo.com
